706.897.6449 Hello@DockCares.com

Contact Us

Address

36 Cook Lane
Blairsville, GA 30512

Phone Number

(706) 897-6449

FAQs

How often do you check on my dock?

Our Dock Monitoring Service at Dock Cares is tailored to ensure your dock remains in optimal condition throughout the year. Based on the unique needs of each waterfront property and the varying conditions of our local lakes, the number of dock checks can vary. For clients concerned about seasonal lake fluctuations or those requiring more frequent oversight, we can adjust the frequency of our visits accordingly. Whether you prefer more regular inspections or need additional checks during critical seasons, we’re here to accommodate your needs, ensuring your dock stays secure and well-maintained.

Do you give me updates each time or send pictures?

Yes, after each inspection, we provide updates along with photos of your dock to keep you informed about its condition.

What types of docks do you sell and install?

We offer a wide range of high-quality floating docks and occasional stationary docks. Our selection also encompasses a variety of materials such as steel, aluminum, wood, and composite, ensuring we have options to suit every preference and water condition. Additionally, we provide customizable features to meet specific needs, from boat lifts to dock accessories, making sure your dock perfectly complements your lakeside lifestyle.

How do I choose the right dock for my property?

Choosing the right dock for your property involves considering several factors, such as water depth, fluctuation levels, the type of bottom (muddy, sandy, rocky), usage needs (boating, swimming, fishing), and local weather conditions. It’s also important to think about maintenance requirements and your aesthetic preferences. We recommend scheduling a consultation with our experts at Dock Cares, who can assess your property, understand your needs, and guide you towards the best dock solution that aligns with your lifestyle and the environmental conditions of your waterfront.

What is the lifespan of your docks?

The lifespan of our docks can vary based on the material used and environmental conditions. Generally, aluminum docks can last over 25 years, composite docks around 25 to 30 years, and wooden docks approximately 20 to 25 years with proper maintenance. Regular upkeep and timely repairs are crucial to maximizing the longevity of your dock, regardless of its material. At Dock Cares, we ensure that each dock is constructed with the highest quality materials and craftsmanship to provide you with a durable, long-lasting waterfront investment.

What maintenance is required for the docks?

Dock maintenance typically includes regular cleaning, inspection for wear and tear, and repairs as needed. For wooden docks, periodic sealing or staining is necessary to protect against water and sun damage. Aluminum and composite docks require less maintenance but should be inspected for any structural issues, such as loose bolts or damage from impact. Seasonal adjustments may be needed for water level fluctuations, and components like bumpers, ladders, and dock accessories should be checked regularly to ensure safety and functionality. At Dock Cares, we offer comprehensive maintenance services to keep your dock in top condition year-round.

How does the dock installation process work?

The dock installation process with Dock Cares involves a few key steps to ensure a smooth and efficient experience:

  1. Consultation: We start with a consultation to understand your needs, preferences, and the specifics of your waterfront property. This includes assessing the site, discussing dock types, materials, and any additional features you might want.
  2. Design and Proposal: Based on the initial consultation, we provide a detailed design and proposal, outlining the recommended dock solution, timeline, and cost estimate.
  3. Permitting: Before installation begins, we assist with obtaining any necessary permits required by local regulations or environmental agencies to ensure compliance.
  4. Preparation: We prepare the site for installation, which may involve clearing the area, setting up access routes, and ensuring safety measures are in place.
  5. Installation: Our experienced team carries out the installation, adhering to the highest standards of quality and safety. This includes assembling the dock structure, securing it in place, and installing any additional features or accessories.
  6. Final Inspection and Handover: After installation, we conduct a final inspection to ensure everything is completed to your satisfaction and provide guidance on maintenance and care.

Throughout the process, we maintain open communication with you, providing updates and addressing any questions or concerns you may have. Our goal is to make the installation as seamless and stress-free as possible, ensuring you can enjoy your new dock as soon as possible.

Are your docks customizable?

Yes, our docks are highly customizable to meet the specific needs and preferences of our clients. We offer a range of customization options, including different materials (such as wood, aluminum, and composite), sizes, shapes, and configurations to fit various waterfront conditions. Additionally, we provide a selection of accessories and features such as boat lifts, dock ladders, benches, lighting, and railing options to enhance the functionality and aesthetics of your dock. Our team at Dock Cares works closely with you to design a dock solution that not only meets your practical requirements but also complements your lifestyle and the natural beauty of your waterfront property.

What kind of warranty or guarantee do you offer?

At Dock Cares, we stand behind the quality of our products and services by offering a comprehensive warranty. Our docks come with a manufacturer’s warranty that typically covers materials and craftsmanship for a period ranging from 1 to 15 years, depending on the materials used and the specific products selected. Additionally, we provide a service guarantee on the installation work performed by our team, ensuring any installation-related issues are addressed without additional cost to you within the first year after installation. We are committed to ensuring your complete satisfaction and peace of mind, knowing that your investment in a Dock Cares dock is protected against defects and workmanship issues.

How do you handle repairs and what is the typical turnaround time?

At Dock Cares, we prioritize efficient and effective repair services to minimize any inconvenience for our clients. When a repair need is identified, here’s how we handle it:

  1. Assessment: Upon receiving a repair request, we promptly schedule an assessment to evaluate the damage or issue. This can often be done within a few days of the request.
  2. Quote: Based on the assessment, we provide a detailed quote for the repair work, including the scope of work, materials needed, and an estimated timeline.
  3. Scheduling: Once the quote is approved, we schedule the repair work at a time that’s convenient for you. Our goal is to begin repairs as quickly as possible, typically within a week or two, depending on the complexity of the job and material availability.
  4. Repair Work: Our experienced technicians carry out the repair work, adhering to high standards of quality and efficiency. We aim to complete most repairs quickly, often within a few days to a week, ensuring minimal disruption to your use of the dock.
  5. Final Inspection: After the repairs are completed, we conduct a final inspection to ensure the work meets our quality standards and your satisfaction.

Our typical turnaround time from assessment to completion of repairs is designed to be swift, aiming to restore your dock to optimal condition in the shortest time possible. However, more extensive repairs or those requiring special order materials may take longer. We communicate transparently throughout the process, keeping you informed of timelines and any adjustments.

What are your dock monitoring services and how do they work?

Our Dock Monitoring Service at Dock Cares is designed to offer homeowners peace of mind by ensuring their dock remains in optimal condition throughout the year. Here’s how it works:

  1. Regular Inspections: We conduct scheduled inspections of your dock, typically on a monthly basis or more frequently if desired. These inspections are designed to identify any potential issues early, such as wear and tear, damage from weather or water fluctuations, and safety concerns.
  2. Detailed Reporting: After each inspection, we provide a detailed report that includes the condition of your dock, any findings that need attention, and recommendations for maintenance or repairs. This report often includes photographs to give you a clear view of your dock’s condition.
  3. Prompt Repairs and Maintenance Recommendations: If any issues are identified during an inspection, we promptly notify you and can provide quotes for necessary repairs or maintenance. With your approval, we can carry out these services quickly to prevent further damage or deterioration.
  4. Customized Monitoring Plans: Recognizing that each dock and location has unique needs, we offer customizable monitoring plans. Depending on your specific concerns—such as significant seasonal water level changes or high-traffic areas—we can adjust the frequency of inspections and tailor our services to best protect your investment.
  5. Emergency Response: In addition to regular monitoring, we provide an emergency response service for any urgent issues that arise due to unexpected events like storms or accidents. This ensures that your dock receives prompt attention when it’s most needed.

Our Dock Monitoring Service is all about providing you with comprehensive care and oversight for your dock, ensuring it stays in the water safely and securely, regardless of the season or weather conditions.

What are the costs involved in purchasing and installing a dock?

The costs involved in purchasing and installing a dock vary widely depending on several factors, including the type of dock (floating, stationary, or roll-in), materials used (wood, aluminum, composite), size and complexity of the design, and any custom features or accessories. On average, here’s a general breakdown:

  1. Basic Floating or Stationary Docks: Prices can start from a few thousand dollars for basic models and can go up to $10,000 or more for larger, more complex setups.
  2. High-End and Custom Docks: For high-end materials like composite or customized docks with multiple accessories (such as boat lifts, slip covers, benches, etc.), costs can range from $60,000 to $100,000 or more.
  3. Installation Costs: Installation costs can vary based on the dock’s complexity, and any challenges specific to the site. Typically, installation can add an additional $2,500 to $5,000 or more to the total cost, depending on these factors.
  4. Additional Expenses: Don’t forget to account for permits, which can vary by location and may add to the overall cost. Also, regular maintenance and potential future repairs should be considered in the long-term budgeting for your dock.

It’s important to get a detailed quote from your dock provider that includes all these aspects to understand the total investment. At Dock Cares, we offer transparent pricing and work with you to find the best solution within your budget, ensuring you get the most value and enjoyment from your new dock.

Can you assist with obtaining the necessary permits for dock installation?

Yes, at Dock Cares, we can assist you with the process of obtaining the necessary permits for dock installation. We understand that navigating local regulations and environmental requirements can be complex, so we offer our expertise to streamline the permitting process. Our team is familiar with the specific requirements of various lakefront areas, including Lake Blue Ridge, Lake Nottely, Hiawassee Dam, and Lake Chatuge, and we ensure that all necessary permits are acquired before beginning the installation. This service is part of our commitment to providing a hassle-free experience for our clients, allowing you to enjoy your new dock with peace of mind.

Do you provide seasonal dock services, like installation and removal?

Yes, we provide seasonal dock services, including both installation and removal. Our team at Dock Cares understands that the changing seasons in areas like Lake Blue Ridge, Lake Nottely, Hiawassee Dam, and Lake Chatuge may require the installation and removal of docks to accommodate varying water levels and seasonal activities.

Our experienced professionals can install your dock at the beginning of the season to ensure you have easy access to the water, and then, when the season ends, we can efficiently remove the dock to protect it during the off-season. Whether you require these services for recreational use or to safeguard your dock from harsh winter conditions, we offer a hassle-free solution to make the seasonal transition seamless and convenient for you.

What safety features can be included in the dock design?

Dock safety is a top priority at Dock Cares, and we offer a range of safety features that can be included in your dock design to ensure a secure and enjoyable waterfront experience. Some of these safety features include:

  1. Railing and Guardrails: Adding sturdy railings and guardrails to your dock provides a physical barrier to prevent accidental falls into the water.
  2. Non-Slip Decking: Using non-slip decking materials helps reduce the risk of slips and falls, especially when the dock is wet.
  3. Dock Ladders: Installing dock ladders with anti-slip steps allows easy access in and out of the water while ensuring safe climbing.
  4. Bumpers and Fenders: These protect both your boat and your dock by preventing collisions and damage.
  5. Lighting: Adequate lighting on your dock enhances visibility during nighttime use, reducing tripping hazards and enhancing safety.
  6. Life Rings and Life Jackets: Having life-saving equipment readily available on your dock ensures preparedness for emergencies.
  7. Handrails: Handrails along walkways and ramps provide additional support for safe movement on the dock.
  8. Cleats and Mooring Devices: Properly placed cleats and mooring options help secure boats, preventing drifting and accidents.
  9. Signage: Clear signage can indicate areas for safe swimming, diving, and other activities, helping prevent accidents.
  10. Fire Extinguishers: If you have any grilling or cooking areas on your dock, fire extinguishers are essential for safety.

We work closely with our clients to incorporate the appropriate safety features into their dock design based on their specific needs and usage requirements. Our goal is to create a dock that not only enhances your waterfront experience but also ensures the well-being of everyone enjoying it.

How do your services adapt to changing water levels or conditions?

Our services at Dock Cares are adaptable to changing water levels and conditions, especially in areas like Lake Blue Ridge, Lake Nottely, Hiawassee Dam, and Lake Chatuge, where water levels can fluctuate seasonally. Here’s how we adapt:

  1. Dock Design: When designing your dock, we consider the typical water level fluctuations in your area. We can incorporate features such as adjustable legs or ramps to accommodate changing water levels.
  2. Seasonal Services: We offer seasonal services that include both dock installation and removal. This ensures your dock is installed at the right water level for the season and safely removed during the off-season to prevent damage.
  3. Dock Monitoring: Our Dock Monitoring Service includes regular inspections to identify any issues related to changing water levels or conditions. We can proactively address any concerns to prevent damage.
  4. Emergency Response: In the event of unexpected water level changes due to storms or other factors, our emergency response service ensures that your dock is secured, preventing damage and ensuring safety.
  5. Expertise: Our team has extensive experience working in waterfront areas with variable water levels. We leverage this expertise to provide guidance and solutions that adapt to changing conditions.

Our goal is to provide you with a worry-free dock experience, regardless of water level fluctuations or seasonal changes. We take proactive steps to ensure your dock remains secure, functional, and safe throughout the year.

Can you provide references or examples of previous installations?

Yes, we can certainly provide references or examples of previous dock installations and projects we’ve completed. We understand that seeing our work and hearing from satisfied clients can help you gain confidence in our services. Please feel free to contact us, and we’ll be happy to share references and showcase examples of our high-quality dock installations to demonstrate our expertise and commitment to delivering exceptional results.

What makes your docks and services stand out from competitors?

At Dock Cares, several factors set our docks and services apart from competitors:

  1. Quality Craftsmanship: We prioritize quality materials and craftsmanship in every dock we build. Our attention to detail and commitment to excellence ensure that each dock is not only visually appealing but also structurally sound and durable.
  2. Customization: We offer a high level of customization to tailor your dock to your unique needs and preferences. Whether it’s materials, design, or accessories, we work closely with you to create a dock that perfectly complements your waterfront lifestyle.
  3. Expertise: Our team consists of experienced professionals who understand the complexities of waterfront properties and varying water conditions. We leverage our expertise to provide the best solutions for your specific location.
  4. Dock Monitoring: Our Dock Monitoring Service sets us apart by offering proactive oversight of your dock’s condition, ensuring it remains secure and functional year-round.
  5. Comprehensive Services: We provide a wide range of services, from sales and installation to maintenance, repairs, and seasonal adjustments. This comprehensive approach allows us to be your trusted partner throughout the life of your dock.
  6. Permit Assistance: We assist in obtaining the necessary permits for dock installation, streamlining the process for you.
  7. Emergency Response: Our emergency response service ensures that we’re there when you need us most, safeguarding your dock during unexpected events.
  8. Transparent Pricing: We offer transparent pricing and work within your budget to deliver the best value and quality for your investment.
  9. Customer-Centric Approach: We prioritize building lasting relationships with our clients through authenticity, transparency, and outstanding customer service. Your satisfaction is our top priority.
  10. Local Knowledge: We have an in-depth understanding of the unique challenges and opportunities presented by lakeside properties in the Georgia Mountains, allowing us to provide solutions that are tailored to your specific location.

These factors combined make Dock Cares the preferred choice for dock solutions in the region, ensuring that your waterfront property is enhanced with a dock that’s built to last and cherished for years to come.

Are there environmentally friendly options for docks?

Yes, there are environmentally friendly options for docks that prioritize sustainability and minimize the impact on the surrounding ecosystem. Some of these options include:

  1. Composite Materials: Composite decking materials, made from a combination of recycled wood fibers and plastics, are a sustainable choice. They are durable, low-maintenance, and resistant to rot, insects, and UV rays.
  2. Aluminum Docks: Aluminum is a recyclable material that can be used to construct environmentally friendly docks. It is lightweight, corrosion-resistant, and can be recycled indefinitely.
  3. Adjustable Legs and Ramps: Docks with adjustable legs or ramps can adapt to changing water levels, reducing the need for extensive modifications or reconstruction.
  4. Low-Impact Installation: Careful installation practices, such as minimizing disturbance to aquatic vegetation and using low-impact construction techniques, can reduce the environmental impact of dock installation.
  5. Biodiversity-Friendly Design: Designing docks with features that promote biodiversity, such as incorporating fish habitat structures or creating shaded areas, can have a positive impact on the local ecosystem.
  6. Proper Maintenance: Regular maintenance of your dock, including cleaning and inspecting for any loose materials, can prevent debris from entering the water and impacting aquatic life.

At Dock Cares, we offer environmentally conscious options and practices to help minimize the ecological footprint of your dock while ensuring it remains safe, functional, and sustainable for years to come.

How do you address emergency repair needs?

Addressing emergency repair needs is a top priority at Dock Cares. Here’s how we handle emergency repairs:

  1. Immediate Response: When you contact us with an emergency repair request, our team responds promptly. We understand that quick action is essential to prevent further damage or safety hazards.
  2. Assessment: Upon arrival at the site, we conduct a thorough assessment of the issue to determine the extent of the damage and the necessary repairs.
  3. Safety Measures: If there are safety concerns, we take immediate steps to ensure the area is safe for use and that any hazards are mitigated.
  4. Temporary Repairs: In cases where a full repair cannot be completed immediately, we perform temporary repairs to secure the dock and prevent further damage. This allows you to continue using the dock safely while we plan for permanent repairs.
  5. Detailed Quote: We provide a detailed quote for the permanent repair work, outlining the scope of work, materials needed, and estimated timeline.
  6. Repair Work: Once the quote is approved, we proceed with the repair work as quickly as possible, using high-quality materials and craftsmanship to ensure the durability of the repair.
  7. Communication: Throughout the process, we maintain open communication with you, providing updates on the progress of the repair and any adjustments to the timeline.

Our goal is to address emergency repair needs swiftly and effectively, minimizing downtime and ensuring the safety and functionality of your dock. We understand the importance of your waterfront investment and are dedicated to protecting it.

What are the payment options and financing available for dock services?

At Dock Cares, we offer flexible payment options and financing solutions to accommodate our clients’ needs. Here are the payment options and financing options available:

  1. Cash or Check: We accept payments in the form of cash or check for our services. This straightforward payment method allows you to pay for your dock installation, maintenance, or repair upfront.
  2. Credit Card: We also accept credit card payments, providing convenience and the ability to earn rewards or benefits through your credit card provider.
  3. Financing: We understand that larger dock projects may require financing. Therefore, we offer financing options through partnering with financial institutions. These financing plans can help you spread the cost of your dock project over time, making it more manageable within your budget.

Our team can provide you with more details about our financing options, including terms and interest rates, to help you choose the best payment solution for your specific situation. We are committed to ensuring that you have flexibility in paying for your dock services while enjoying the benefits of our high-quality work.

How can I schedule regular maintenance checks for my dock?

Scheduling regular maintenance checks for your dock with Dock Cares is a simple process designed for your convenience:

  1. Contact Us: Reach out to our team via phone or email to express your interest in scheduling regular maintenance checks for your dock.
  2. Consultation: We’ll schedule a consultation to discuss your specific needs and preferences. During this consultation, we’ll determine the frequency of maintenance checks that best suits your dock and usage requirements.
  3. Set a Maintenance Schedule: Once we understand your needs, we’ll work with you to establish a maintenance schedule that aligns with your preferences and the seasonal changes in your area.
  4. Automatic Reminders: We’ll set up automatic reminders for your scheduled maintenance checks to ensure you never miss an appointment. You can choose to receive reminders via email, phone calls, or text messages, depending on your preference.
  5. Flexible Timing: We understand that your schedule may change, so we offer flexibility in rescheduling maintenance checks if necessary. Just let us know in advance, and we’ll accommodate your needs.
  6. Thorough Inspections: During each maintenance check, our experienced technicians will conduct a thorough inspection of your dock, identifying any issues, wear and tear, or needed repairs.
  7. Detailed Reports: After each maintenance check, we’ll provide you with a detailed report outlining the condition of your dock and any recommended maintenance or repairs. This report often includes photographs to give you a visual understanding of your dock’s condition.

By scheduling regular maintenance checks with Dock Cares, you can ensure the longevity, safety, and optimal performance of your dock, allowing you to enjoy your waterfront property with peace of mind.

Dock Cares

Hello@DockCares.com
706.897.6449

36 Cook Lane
Blairsville, GA. 30512

Serving

Lake Blue Ridge • Lake Chatuge • Lake Nottely

 

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